Refund Policy for WTF Digital Technologies Private Limited

Declaration

This Refund Policy applies to the services provided by WTF Digital Technologies Private Limited (“Company”), registered under the Companies Act, 2013, with the Corporate Identification Number (CIN): U45201UP2020PTC130816. Our official website is https://wtf.digital. By using our services, you agree to the terms outlined in this policy.

At WTF Digital Technologies Private Limited, we are committed to delivering high-quality services in Development, SEO, and Online Marketing. To ensure transparency and manage expectations, we maintain a strict no-refund policy applicable to all our offerings. This document outlines our policy and the rationale behind it.

1. Services Covered Under No-Refund Policy

Development Services

  • Custom Website Development (Static, Dynamic, E-commerce)
  • Mobile Application Development (Android, iOS, Hybrid)
  • Software Solutions (CRM, ERP, Custom SaaS Applications)
  • API Development and Integration
  • Website Maintenance and Technical Support

SEO Services

  • On-Page Optimization (Keyword Research, Meta Tags, etc.)
  • Off-Page Optimization (Backlink Building, Content Promotion)
  • Technical SEO (Website Speed, Mobile-Friendliness, etc.)
  • Local SEO (Google My Business Optimization)
  • SEO Analytics and Reporting

Online Marketing Services

  • Social Media Marketing (Strategy, Campaign Management)
  • Paid Advertising (Google Ads, Social Media Ads)
  • Email Marketing (Newsletters, Drip Campaigns)
  • Content Marketing (Blog Writing, Video Content Creation)
  • Conversion Rate Optimization (CRO)
  • Influencer Marketing

These services are result-oriented and require significant time, resources, and effort from our team to execute effectively.

2. No-Refund Policy Details

We do not offer refunds in any scenario, including but not limited to:

  1. Client-Initiated Cancellations
    Once a project has been initiated, no refunds will be provided for work already planned, executed, or allocated.
  2. Result-Driven Services
    Services like SEO and online marketing are influenced by multiple external factors, including market conditions, competition, and platform algorithm changes. While we strive to deliver the best outcomes, these services inherently carry no guarantee, and refunds will not be provided for unmet expectations.
  3. Client-Side Delays or Issues
    Refunds are not provided for delays caused by:
    • Late provision of content, approvals, or resources from the client.
    • Changes to the project scope or strategy by the client.
  4. Third-Party Costs
    Costs associated with third-party services, such as domain registrations, hosting, or advertising budgets, are non-refundable as they are governed by external providers.
  5. Service Modifications Post Initiation
    Requests to alter the scope or objective of a project after initiation will not be grounds for a refund.

3. Client Collaboration Requirements

To ensure successful project execution, we expect clients to:

  • Provide clear and complete requirements before project initiation.
  • Respond promptly to approval requests and queries.
  • Supply necessary assets, such as images, content, or branding materials, on time.
  • Communicate openly about any changes in project goals or expectations.

Failure to meet these responsibilities will not be considered grounds for refunds.

4. Dispute Resolution

While refunds are not provided, we encourage clients to share their concerns with us if they are dissatisfied. Our team will make every reasonable effort to address issues and provide alternative solutions to ensure client satisfaction.

5. Contact Information for Policy Queries

For any questions or clarifications regarding our refund policy, please contact us:

At WTF Digital Technologies Private Limited, we prioritize transparency and professionalism. By agreeing to work with us, clients acknowledge and accept the terms outlined in this policy. We encourage clients to thoroughly review project contracts and scopes before initiation.

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